+44 (0)1573 225800 info@inglestonehouse.co.uk

Booking Terms and Conditions

Please read the following in conjunction with our Covid 19 Information before booking:

  • Credit or debit card details are required to secure all bookings – no payment will be taken as deposit.
  • Bills to be settled before or on arrival.
  • Sorry we do not accept pets.
  • No smoking anywhere inside the property, this includes e cigarettes (This is the Law)
  • No naked flames – includes candles, lighters, matches etc
  • Lost keys will incur a £20 replacement charge
  • Minimum 2 night stays on some dates
  • Room servicing – If you are with us for just a 2 night stay, we will only clean your room if requested (please inform us before 10.30am or at check-in). This is to reduce the amount of energy, water and cleaning products we consume.

  • Any unacceptable behaviour which causes a nuisance or disturbance to others or any mistreatment or damage to our property may result in the termination of your stay without refund. You will also be liable for the cost of any repair or replacement required.
  •  E-Bikes

    Following advice from The Scottish Fire and Rescue Service for charging of E-bike batteries:

    • Follow the manufacturer’s instructions on charging and charging times.
    • Never overcharge your battery.
    • Unplug your charger when it’s finished charging and don’t over charge the battery. 
    • Never charge batteries while you are asleep or away from your room. Only charge them while you are awake and alert.
    • Always use the manufacturer-approved charger for the product. Do not use if you spot any signs of wear and tear or damage
    • Do not cover chargers or battery packs when charging. This could lead to overheating or even a fire. 
    • Do not overload socket outlets.

Cancellation Policy

Please read the following carefully before booking:

  • Cancellations can be made for free up until the day before arrival.
  • Cancellations on the day of arrival, the first night is payable in full.
  • In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

Check In/Out Times

Please read the following carefully before booking:

  • Check-in time is between 4pm and 8pm.
  • Check-out by 10.00am.
  • Late check-out and/or early check-in is by prior arrangement only, is subject to availability and may be charged at £20 per room per event.

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